This website (“KKR Official Store”) is operated on behalf of Knight Riders Sports Private Limited (KKR). All merchandise orders placed through this website are processed, fulfilled, and serviced by our authorised merchandise partner, LAJ Lifestyle Private Limited (Six5Six).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you access or use our website or services.

This Policy complies with: Digital Personal Data Protection Act, 2023 (India), General Data Protection Regulation (GDPR – EU) & California Consumer Privacy Act (CCPA – USA)

By accessing or using our website, you consent to the practices described below.

1. Information We Collect

We may collect personal and usage information when you:

• Create an account
• Place an order
• Contact customer support
• Subscribe to newsletters or promotions
• Participate in surveys, events, or social media interactions

Types of data collected may include:

• Name, email address, phone number
• Billing and shipping address
• Order and transaction details
• Payment-related information (processed securely by payment gateways)
• Device information, IP address, browser type, and usage behavior
  
  

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide customer support
• Send order updates and notifications
• Improve website performance and user experience
• Personalize content and recommendations
• Conduct marketing communications (with your consent)
• Prevent fraud and maintain security
• Comply with legal obligations

You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Analyze traffic and performance
• Remember your preferences
• Personalize content
• Improve functionality

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Data Sharing & Third Parties

We do not sell your personal data.

We may share information with trusted partners strictly for operational purposes, including:

• Payment processing
• Order fulfillment and shipping (via Six5Six and logistics partners)
• Customer support services
• Analytics and website hosting
• Security and fraud prevention

All partners are contractually required to protect your data and use it only for authorized purposes.

5. Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data
• Correct or update your information
• Withdraw consent
• Request deletion of your data
• Lodge a grievance with the Data Protection Board of India

To exercise these rights, please contact us at the email listed below.

6. GDPR Compliance – EU Users

If you are located in the European Economic Area (EEA), you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be Forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Requests may be sent with the subject line “GDPR Request”.

7. CCPA Compliance – California Residents

California residents may:

• Know what data we collect
• Request deletion of personal data
• Opt out of the sale of personal data (we do not sell data)
• Receive equal service without discrimination

Requests may be submitted with the subject line “CCPA Request”.

8. Data Security & Retention

We implement appropriate technical, physical, and administrative safeguards to protect your personal data.

Information is retained only as long as necessary to:

• Fulfill orders
• Provide services
• Comply with legal or regulatory requirements
  
  

9. Third-Party Links

Our website may include links to third-party websites. Once you leave our site, we are not responsible for the privacy practices of those websites. Please review their policies separately.

10. Policy Updates

We may update this Privacy Policy periodically to reflect legal or operational changes. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website indicates acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding your personal data or this Privacy Policy, please contact:

KKR Official Store – Customer Support:
Email: knightclub@kkr.in

For Order fulfillment-related queries, our authorized partner may assist:
LAJ Lifestyle Private Limited (Six5Six)
B-35, Sector-59, Noida, Uttar Pradesh – 201301, India
Email: CustomercareKKR@six5six.in