Welcome to the Kolkata Knight Riders (KKR) Official Store (“Website”, “Store”, “we”, “our”, or “us”).

This Website enables customers to purchase official Kolkata Knight Riders merchandise. All orders placed through this Website are processed, fulfilled, shipped, and serviced by our authorized merchandise partner, LAJ Lifestyle Private Limited (Six5Six).

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the Website.

1. Eligibility

By using this Website, you confirm that:

• You are at least 18 years old or using the Website under parental/guardian supervision
• All information provided by you is accurate and complete
• You are legally capable of entering into binding contracts
  
  

2. Products & Orders

• All products listed are official KKR merchandise
• Product images are for representation purposes only; slight variations may occur
• Availability is subject to stock levels
• We reserve the right to limit or refuse orders at our discretion

An order is confirmed only after successful payment and order confirmation.

3. Pricing & Payments

• Prices are displayed in applicable local currency and may include applicable taxes unless stated otherwise
• We reserve the right to update prices without prior notice
• Payments are processed securely through authorised payment gateways
• Cash on Delivery (COD) may be available in eligible service areas

We are not responsible for payment failures caused by banks or third-party gateways.

4. Shipping & Delivery

• Shipping timelines are estimates and may vary due to operational or courier-related factors
• Delivery charges and timelines are detailed in our Shipping Policy
• International shipments may attract customs duties or taxes payable by the customer
• Risk and ownership of products transfer upon successful delivery
  
  

5. Cancellations, Returns & Refunds

All cancellations, returns, and refunds are governed by our Returns & Refunds Policy.

Key points include:

• Cancellations allowed only before dispatch
• Returns accepted within defined timelines
• Refunds may be issued as store credit
• Certain items (customized, international, discounted, pre-orders) are non-returnable

Please review the full policy for details.

6. Account Responsibility

If you create an account, you are responsible for:

• Maintaining the confidentiality of login credentials
• All activities under your account
• Promptly informing us of unauthorized use

We reserve the right to suspend or terminate accounts for misuse or fraudulent activity.

7. Intellectual Property

All content on this Website, including but not limited to:

• Logos
• Team names
• Designs
• Images
• Text
• Graphics
• Trademarks

are the property of Kolkata Knight Riders and/or its licensors and are protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Prohibited Use

You agree not to:

• Use the Website for unlawful purposes
• Interfere with website functionality or security
• Attempt unauthorized access to systems
• Copy or exploit content for commercial use
• Engage in fraudulent transactions

Violation may result in legal action or account termination.

9. Third-Party Services

We may use third-party providers for:

• Payment processing
• Order fulfillment (Six5Six)
• Logistics
• Analytics

We are not responsible for delays or issues caused by third-party services beyond our reasonable control.

10. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the value of the purchased product

This includes delays, loss of data, courier issues, or service interruptions.

11. Indemnification

You agree to indemnify and hold harmless Knight Riders Sports Pvt Ltd, its affiliates, partners, and service providers from claims, losses, or damages arising from misuse of the Website or violation of these Terms.

12. Privacy

Your personal data is handled in accordance with our Privacy Policy, which explains how we collect and use information.

13. Force Majeure

We shall not be liable for delays or failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, strikes, pandemics, government restrictions, or logistics disruptions.

14. Policy Updates

We may update these Terms & Conditions at any time. Updated versions will be posted on this page. Continued use of the Website constitutes acceptance of changes.

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Mumbai.

16. Contact Us

For any queries related to orders, policies, or support:

KKR Official Store – Customer Support (For General Queries):
Email: knightclub@kkr.in

Fulfilment Partner - Customer Support (For Order Queries):
LAJ Lifestyle Private Limited (Six5Six)
B-35, Sector-59, Noida, Uttar Pradesh – 201301, India

Email: CustomercareKKR@six5six.in

Effective Date: March 1, 2026