At the Kolkata Knight Riders (KKR) Official Store, we aim to deliver your merchandise quickly, safely, and efficiently.  All orders placed on this website are processed, fulfilled, and shipped by our authorised merchandise partner, LAJ Lifestyle Private Limited, who manages logistics and delivery on our behalf.

Please find below the shipping terms:

A. Domestic Shipping (India)

1. Shipping Charges

• Free shipping on all prepaid orders above ₹1,000
• A flat delivery fee of ₹75 applies to orders below ₹1,000

2. Delivery Timeline

• Orders are typically delivered within 3–4 working days
• Timelines may vary based on location, courier serviceability, or unforeseen delays

3. Payment Options

• Prepaid orders accepted
• Partial Cash on Delivery (COD) is available in eligible service areas
  
  

B. International Shipping: We ship internationally to customers across most countries.

1. Delivery Timeline: International orders are generally delivered within 10–15 business days.

2. Shipping Charges: Delivery charges are calculated based on:

• Package weight
• Dimensions
• Destination country

Shipping costs will be displayed at checkout before payment.

3. Additional Charges: Customs duties, import taxes, or local levies (if applicable) are the responsibility of the customer and may be charged separately by local authorities.

Order Processing: Orders are processed within 1–2 business days after confirmation. Tracking details will be shared via email/SMS once the order is shipped

Delivery Notes: 

• Delivery timelines are estimates and may be affected by public holidays, weather conditions, or courier disruptions
• For COD orders, please ensure availability at the delivery address
• Failed delivery attempts may result in reattempts or order cancellation as per the courier policy
  
  

Need Assistance?

For any delivery-related queries, please contact our support team through the Help or Contact Us page.

Effective Date: March 1, 2026